VibeAha Privacy Policy

Scope

This policy explains how VibeAha handles personal data when you visit the website, create an account, purchase credits or a subscription, upload media, or generate AI content.

Information We Collect

We collect only the information needed to operate, secure, and improve the service:

1. Account data: name, email address, authentication records, and account preferences.
2. Generation inputs and outputs: prompts, uploaded images, audio, video, selected settings, task status, and generated files.
3. Service usage: pages and tools used, generation events, error logs, credit activity, and support communications.
4. Device and network data: IP address, browser type, operating system, and security logs.
5. Payment records: order, subscription, receipt, and billing-status data. Payment processors handle full card details; VibeAha does not store full card numbers.
6. Cookies and local storage: authentication, preferences, analytics, and visitor generator drafts. Browser File objects are not stored in sessionStorage and must be selected again after sign-in.

How We Use Data

We use this information to provide accounts and private history, process AI tasks, calculate and restore credits, complete payments, prevent abuse, troubleshoot failures, provide support, and measure product performance.

VibeAha does not use customer uploads to train its own AI models. Generation inputs are sent to the selected third-party AI provider only to process the requested task, subject to that provider's applicable terms and privacy practices.

Service Providers

VibeAha uses service providers for hosting and storage, authentication, payment processing, email, analytics, and AI generation. Active AI tasks may be processed by providers such as Kie or WaveSpeed, depending on the selected workflow. Payments may be processed by the payment option shown at checkout, such as Stripe or PayPal.

We do not sell personal information. We may disclose data when required by law, to protect users and the service, or during a business transaction subject to appropriate safeguards.

Retention and Deletion

Account, billing, credit, security, and generation records are retained only as long as needed to provide the service, resolve disputes, meet legal obligations, and prevent fraud. Provider-hosted generation files may have their own expiry periods.

You can request account or generation-data deletion by emailing support@vibeaha.com from the address associated with your account. We may retain records that must be kept for billing, security, fraud prevention, or legal compliance.

Cookies and Analytics

Essential cookies keep you signed in and protect account flows. Optional analytics may record page views and product interactions when configured. Browser storage may preserve text and parameter drafts across sign-in. Clearing site data removes local drafts.

Data Security

We use encryption in transit, access controls, private account history, and operational monitoring. No internet service can guarantee absolute security, so do not upload material that you are not authorized to process.

Your Rights

Depending on your location, you may have rights to access, correct, export, object to processing, restrict processing, or delete personal data. Contact us to exercise a request. We may need to verify account ownership before responding.

Changes to This Policy

We may update this policy when the product, providers, or legal requirements change. Material updates will be posted on this page and may also be communicated through the service.

Contact Us

For privacy questions or requests, contact support@vibeaha.com.